Apdex Score
Last updated: Oct 12, 2022
What is Apdex Score?
Apdex Score is a measure of users' satisfaction with the response time of web applications or services. The Apdex Score is a value between 0 and 1, calculated based on three Apdex Score levels of user satisfaction: frustrated, tolerating, or satisfied.
Apdex Score Formula
ƒ ( Count(Satisfied) + 1/2 Count(Tolerating) ) / Total Samples
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What is a good Apdex Score benchmark?
Maximize towards a value of 1
How to visualize Apdex Score?
Use a summary chart to visualize your Apdex Score data and compare it to a previous time period.
Apdex Score visualization example
Summary Chart
Here's an example of how to visualize your current Apdex Score data in comparison to a previous time period or date range.
Apdex Score