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All Metrics
Learn more about the metrics that matter the most to your business success.
Page Views Per Million Users
Page Views Per Million Users is an Alexa Web Search metric that measures the number of pages viewed by users who have the Alexa toolbar or extension installed. If your website gets a Page Views Per Million score of 5,000, this means that 5,000 page views were seen by a sample of 1 million Alexa toolbar users.
Page Views by Age
Page Views by Age, a subset of total Page Views, is a count of the number of page views, segmented by age bracket. Page Views is a count of the number of times the content of a page is loaded or re-loaded.
Page Views by Gender
Page Views by Gender, a subset of total Page Views, is a count of the number of page views, segmented by gender. Page Views is a count of the number of times the content of a page is loaded or re-loaded.
Page Views by Source
Page Views is a count of the number of times the content of a page is loaded or re-loaded. Page Views by Source is a subset of total Page Views and counts the number of page views, segmented by source.
Pages Per Session
Pages per Session, sometimes referred to as Page Views per Session, is the count of a website’s total page views divided by the total number of sessions that have taken place. It indicates the average number of pages on your website that users access per session. Having a high average Pages per Session means that the average visitor to your website is interested in exploring your website beyond the initial page they land on.
Patient Readmission Rate
Patient Readmission Rate is a key performance indicator in healthcare that measures the percentage of patients who are readmitted to a hospital within a specific timeframe after their initial discharge. While the timeframe can vary, a 30-day period is commonly used. This metric is a crucial gauge of the quality of care provided by a hospital and the effectiveness of its discharge planning and transitional care. A lower readmission rate is generally seen as a sign of better care and improved health system efficiency, as it suggests that patients are receiving appropriate and effective care both in the hospital and after they return home.
Patient Satisfaction Score
Patient Satisfaction Score (PSS) is a healthcare metric used to quantify a patient's overall experience with the care they receive. It is a key indicator of the quality of care, focusing on the patient's perspective rather than clinical outcomes alone. A high PSS suggests that patients feel they are treated with respect, that their needs are met, and that the care provided is of high quality. This metric encompasses various aspects of the patient journey, from the initial appointment scheduling to discharge and follow-up care. It provides valuable feedback that healthcare organizations can use to identify areas of strength and opportunities for improvement.
Patient Wait Time
Patient Wait Time is a key performance indicator in healthcare that measures the duration a patient waits to receive care. This metric can be applied to different points in the patient journey, such as the time from arrival to being seen by a physician in the emergency department, the wait for an outpatient appointment with a specialist, or the period from a physician's referral to a surgical procedure. Monitoring patient wait times is crucial for assessing the efficiency, accessibility, and quality of a healthcare system. Shorter wait times are generally linked to a better patient experience and can improve clinical outcomes by ensuring timely care.
Payment Acceptance
Payment acceptance is the percentage of payments that are successful out of those payments that are attempted. In credit card language, this is often called the “authorization rate”. Failed payments are the menace of selling anything online and payment acceptance rates are significantly lower than buying something in-person.
Payment Dispute Rate
Payment Dispute Rate is the percentage of total successful payments that are disputed charges, both in the same period of time. Disputed payments, or chargebacks, are initiated by the cardholder's bank, and typically include a processing fee.
Payment Refund Rate
Payment Refund Rate is the percentage of total successful payments that consist of refunded charges in the same period of time. Though similar in outcome, Refunds are different from Chargebacks, which are involuntary refunds initiated from the cardholder's bank, and come with fees.
Payouts
Payouts measure the value of funds received from your payment processing platform into your bank account. You set a payout schedule with your payment processing platform, usually daily, weekly, or monthly.